LEGAL

Terms & Conditions

Terms & Conditions

Effective date: 1 August 2026

1. Acceptance of Terms
These terms apply when you use the Sravana Hearing website, request a callback, make an appointment enquiry, or use services arranged through us. By using this website, you agree to these terms and to our Privacy Policy.

2. Appointments & Enquiries
Submitting a form or requesting a callback is an enquiry and does not guarantee an appointment, product availability, assessment outcome, or hearing aid suitability. Our team will contact you to confirm availability, your preferred branch or home visit, and next steps.

3. Free Trial
A 14-day free trial may be available on selected hearing aids, subject to professional assessment, product availability, eligibility, and the terms explained by our team at the time of enquiry. The trial is not a guarantee of purchase approval, treatment outcome, or suitability for every individual.

4. Pricing & EMI
Prices, payment plans, and no-cost EMI availability may vary by product, lender, location, and eligibility. Any financing is subject to the applicable provider’s terms and approval process. Please confirm current pricing and offer details with our team before making a decision.

5. Health Service Disclaimer
Website content is provided for general information and does not replace a professional assessment, diagnosis, or medical advice. Hearing aid recommendations and services are provided following an appropriate assessment by qualified professionals.

6. Changes & Contact
We may update these terms from time to time. Updated terms will be posted on this page. For questions, contact Sravana Hearing Aid Centre at info@sravanahearing.com or 9449 100 200.